Privacy Policy

Last Updated: December 12, 2025

At AquaBrisk Lakewood Pool Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our services.

Information We Collect

When you contact us or schedule a service, we collect information necessary to provide pool care services. This typically includes your name, address, phone number, email address, and details about your pool and service needs. We may also collect payment information when you pay for services.

How We Use Your Information

We use your information to schedule and perform pool services, communicate with you about appointments, send service reminders, process payments, and maintain records of work performed. Your contact information helps us reach you if we need to reschedule or have questions about your pool care.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who help us run our business, such as payment processors or scheduling software, but only to the extent necessary for them to perform their services. We may also disclose information if required by law.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes secure storage of physical records and electronic data protection measures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Service Records

We maintain records of services performed at your property, including dates, work completed, and any observations about your pool condition. These records help us provide consistent, quality service and track your pool maintenance history over time.

Communication Preferences

We may send you appointment reminders, service updates, and occasional information about our services. If you prefer not to receive promotional communications, you can let us know by phone or email, and we will update your preferences. We will still send important service-related messages.

Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience. These help us understand how visitors use our site and remember your preferences. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

Your Rights

You have the right to access, correct, or request deletion of your personal information. If you want to review what information we have about you or make changes, please contact us. We will respond to your request within a reasonable time frame.

Children's Privacy

Our services are intended for adults and we do not knowingly collect information from children under 13. If you believe we have inadvertently collected information from a child, please contact us so we can delete it promptly.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we make updates, we will change the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us at (562) 249-2967 or email support@lakewoodpoolservice.com. We are committed to addressing your privacy concerns.